Shipping policy
Effective Date: December 5, 2024
Welcome to Afiki David! We strive to provide you with the best shopping experience, including reliable and efficient shipping services. Please review our shipping policy to understand how we handle your orders and deliveries.
1. Shipping Locations
1.1 We ship products to all EU zone and a few Asian countries.
1.2 For any shipping inquiries outside these regions, please contact our customer service team at afikidavid@outlook.com.
2. Processing Time
2.1 Orders are processed within 1-3 business days after receiving your order confirmation email.
2.2 Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Methods and Delivery Times
3.1 We offer the following shipping methods:
- Standard Shipping: estimated delivery time, e.g., 5-7 business days
- International Shipping: estimated delivery time, e.g., 10-15 business days
3.2 Delivery times are estimates and may vary due to factors beyond our control, such as customs processing and shipping carrier delays.
4. Shipping Rates
4.1 Shipping rates are calculated at checkout based on the weight, dimensions, and destination of the order.
4.2 We offer free standard shipping on orders over €50.
5. Order Tracking
5.1 Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
5.2 You can track your order using the provided tracking number on the carrier's website.
6. International Shipping
6.1 International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer.
6.2 We are not responsible for any delays caused by customs clearance.
7. Lost or Damaged Packages
7.1 If your order is lost or damaged during shipping, please contact us at afikidavid@outlook.com within e.g., 14 days of receiving your shipment.
7.2 We will work with the shipping carrier to resolve the issue and ensure you receive your order or a replacement.
8. Changes to Shipping Policy
8.1 We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page with the updated effective date.
8.2 By continuing to use our website after any changes are made, you agree to the revised shipping policy.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
AfikiDavid
Parkstraat 34 bus B, 3570 Alken Belgium
afikidavid@outlook.com